Conflict in organizations can be very costly, both in terms of lost productivity and negative emotions. Gayla R. Sherry Associates, Inc. can help reduce the conflict in your organization in several ways:

• Work with you in identifying the sources and causes of the conflict and brainstorm methods for resolving it

• Provide training to your staff to assist them in identifying their preferred conflict method and how to use that method productivity

• Use instruments such as the Myers-Briggs Type Indicator and the TKI to identify personalities and develop strategies for conflict resolution

• Train managers in how to use mediation skills in assisting their own staff work through conflict

Gayla R. Sherry Associates can serve as an independent mediator to facilitate conflict in your organization between disputing parties.

To learn more about mediation, and how it can help your organization, refer to “The Magic of Mediation” article on the website and the February 2004 issue of the newsletter.
 

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